It costs a lot to get a customer. It costs a LOT MORE to lose a customer. Make the right investment with these customer service tools today.
1 best Zendesk
(2,307 reviews)
- All-in-one complete customer service solution
- Offers a Free Trial
- Geared toward a message-based system
- Generates detailed reports
2 Groove
(1,692 reviews)
- Offers a 15 Day Free Trial
- Optimized for small to medium sized businesses of 1-200 people
- Includes a large amount of built-in integrations
- Offers collaboration through a shared inbox
3 ServiceNow
(2,831 reviews)
- Expands self-service with a AI-powered chatbot to provide common answers
- Provides a machine-learning predictive intelligence to identify trends
- Features an Omni-channel and connects teams for quicker resolutions
- Runs on the intuitive and easy-to-use Now Platform
4 Zoho Desk
(3,813 reviews)
- Free for up to three agents
- Includes an Omnichannel to respond to customers across media platforms
- Automates repetitive manual actions
- Features an AI assistant to help self-service customers
5 Freshdesk
(2,744 reviews)
- Features a 21 day free trial
- Includes Omnichannel chat, bots, and self-service solutions
- Automates repetitive tasks
- Offers collaborative tools for team members
6 Intercom
(1,662 reviews)
- Offers in-product messaging, live chat, bots, and more
- Includes an array of self-service bots for customers
- Keeps teams organized with shared inboxes
- Optimizes resolution time with ticketing workflows, bots, and reporting