Having a direct line to your customers is mission critical. Here are the best live chat systems for customer service, sales, and support.
1 best Zendesk
(2,307 reviews)
- All-in-one complete customer service solution
- Offers a Free Trial
- Geared toward a message-based system
- Generates detailed reports
2 LiveChat
(2,705 reviews)
- Includes a 14 day free trial
- Features omnichannel messaging, chatbots, and automation
- Used by over 31,000 companies worldwide
- Shows off merchandise with appealing product cards
3 Podium
(2,657 reviews)
- Starts agents with a name and a phone number to speed conversations
- Allows customers to chat even if they leave your site
- Used by over 60,000 business and 90 million customers
- Offers intuitive customization options to help match your brand
4 Olark
(2,790 reviews)
- Easily integrates a live chat system to existing websites
- Integrates with a wide variety of CRM
- Features a free trial
- Includes AI chatbots, stores transcripts, provides offline messaging, and more
5 Chatra
(1,366 reviews)
- Offers a one-agent plan for free
- Intuitive and easy to set up
- Designed with a personal touch for small to medium sized businesses
- Paid plans include bots, triggers, data-gathering and more