Best Live Chat Software

Having a direct line to your customers is mission critical. Here are the best live chat systems for customer service, sales, and support.

Zendesk 1 best



(2,307 reviews)

  • All-in-one complete customer service solution
  • Offers a Free Trial
  • Geared toward a message-based system
  • Generates detailed reports

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LiveChat 2



(2,705 reviews)

  • Includes a 14 day free trial
  • Features omnichannel messaging, chatbots, and automation
  • Used by over 31,000 companies worldwide
  • Shows off merchandise with appealing product cards

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Podium 3



(2,657 reviews)

  • Starts agents with a name and a phone number to speed conversations
  • Allows customers to chat even if they leave your site
  • Used by over 60,000 business and 90 million customers
  • Offers intuitive customization options to help match your brand

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Olark 4



(2,790 reviews)

  • Easily integrates a live chat system to existing websites
  • Integrates with a wide variety of CRM
  • Features a free trial
  • Includes AI chatbots, stores transcripts, provides offline messaging, and more

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Chatra 5



(1,366 reviews)

  • Offers a one-agent plan for free
  • Intuitive and easy to set up
  • Designed with a personal touch for small to medium sized businesses
  • Paid plans include bots, triggers, data-gathering and more

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